Service Department Manager

Well established heavy truck dealer and service location is in need of an experienced Service Department Manager!

Direct Hire Opportunity!

Yearly income ranges $90,000-$100,000 depending on experience and annual performance bonus!!

Job Duties Include:

• Manage staffing levels and assigned work hours of shop personnel to meet our customers' needs and maximize profitability
• Manager the process of work orders from start to finish
• Communicate effectively with customers throughout entire service process
• Assure that technician training is kept current as well as identify areas that we need additional training
• Ensure that parts are accurately recorded on work orders as well as received in a timely manner, must be able to coordinate with the parts department
• Complete all end of month checklists and reports in a timely manner
• Ensure that your productivity and warranty numbers are meeting the General Manager and the Department Managers expectations
• Maintain a professional and safe work environment for both our employees and our customers

Qualifications and Skills Required:

• 5-10 years heavy duty truck maintenance/repair experience
• Proven leadership capabilities
• Able to communicate clearly with the technicians as well as customers as needed
• Organizational skills to perform all duties and responsibilities listed above