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  • Rehabilitation Specialist - Assertive Community Treatment (ACT) - Iowa

     

    At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace. 

    Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives.  Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce, and seeks to build collaborative and supportive working environments and relationships. 

    If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team oriented environment, then Heartland Family Service is the agency for you. 

    SUMMARY DESCRIPTION  OF  WORK 

    Professionals at this level have excellent communication skills with both client and community institutions. Specific project, program or office responsibilities may occur at this level. Decision-making, problem solving, and highly developed interpersonal skills are critical. This position functions as a fully integrated Team Member of the Assertive Community Treatment Team, which is a multi-disciplinary team, that assists individuals with a serious mental illness to minimize symptoms and the resulting impairment in daily functioning.

    Work Schedule: Monday through Friday, 8:30 a.m. to 5:00 p.m.

    Essential Duties and Responsibilities 

    • Complete comprehensive assessment of client’s mental health history, activities of daily living, family history, social history, employment and educational history. In addition, this staff would be responsible for prioritizing client’s needs and goals to formulate a client centered treatment plan.
    • Assist clients in developing skills in the areas of daily living, social and interpersonal relationships, and occupational capabilities.
    • Provide support and consultation to team members, client family members, and community partners.
    • Maintain all contact documentation and comply with agency standards.
    • Utilize technology to deliver services when necessary and complete documentation in electronic health record.
    • Provide problem solving and crisis intervention as needed.
    • Coordinate services with other community agencies and resources.
    • Proactive in problem solving, able to generate creative solutions to challenging situations.
    • Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the agency.
    • Is dependable and punctual regarding scheduling and attendance.
    • Abides by all specific program and Agency procedures, policies, and requirements.
    • Develops personal and program related skills through participation in internal and external training opportunities.
    • Creates, maintains and shares as appropriate a dynamic self-care plan.
    • Strives to make connections between the agency and the larger community whenever possible in order to contribute to the agency’s ongoing fundraising and cultivate new referral sources for the ACT program.
    • Essential functions of this job are to be performed on company physical work site, in the community, and in clients’ homes.
    • Performs other program related duties as assigned.  

                                                                                           *DENOTES ESSENTIAL JOB FUNCTIONS 

    MINIMUM QUALIFICATIONS 

    • Bachelor’s Degree in Human Service field.
    • Three years in case management, vocational or skill development experience.
    • Valid driver’s license, acceptable driving record.
    • Experience working with people who have serious and persistent mental illness preferred.

    COMPETENCIES

    Adaptability- Demonstrates flexibility in the face of change. projects a positive demeanor and has the ability to manage multiple conflicting priorities without loss of composure. 

    Organization Time Management: Determines the appropriate allocation of time. 

    Task Management: Balances conflicting priorities in order to manage workflow, ensure the completion of essential projects, and meet critical deadlines.

    Communication Skills-Understands that the most important aspect of communication is the act of listening and actively works to improve those skills. Speaks with confidence using clear, concise sentences and is easily understood. Produces well thought-out, professional correspondence to project a positive image of the business. 

    Customer Service- Interacts professionally with clients and associates at all times. Promptly responds to requests with accuracy and a courteous demeanor. 

    Team Player- Works as a competent member of the team, willingly providing back-up support for co-workers when appropriate and actively supporting group goals. 

    Judgment- Exhibits sound judgment and the ability to make reasonable decisions in the absence of direction. Swiftly refers problems/issues to the appropriate person(s) when necessary. Works effectively without constant and direct supervision or guidance.

    Proactive/Resourceful-Demonstrates the ability to foresee problems and prevent them by taking action. Utilizes analytical skills and a broad understanding of the business to effectively interpret and anticipate needs.                                                                    

    AMERICANS WITH DISABILITY SPECIFICATIONS

    PHYSICAL DEMANDS

    (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).

    While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

    WORK ENVIRONMENT

    (Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).        

    While performing the duties of this job, the employee is not exposed to weather conditions.

    The noise level in the work environment is usually moderate.

    Position Type: Full-time