• 2022's Awarded - UNbelievable Workplaces

    Will Be Announced In February 2022

  • Assertive Community Treatment Rural Team Lead


    At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.

    Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives.  Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships.

    If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team-oriented environment, then Heartland Family Service is the agency for you. 


    The Assertive Community Treatment (ACT) program is an evidence-based approach to comprehensive, community-based treatment for persons with serious mental illness. The ACT advantage is that interdisciplinary mental health clinicians are organized as an accountable mental health team that functions in a coordinated manner to provide treatment, rehabilitation, and support services, so that persons with serious mental illnesses can live successfully in the community. The Team Leader provides oversight for the team including day to day functioning, clinical supervision, and leads the team in providing high quality care for individuals with serious mental illness.

    Professionals at this level are highly experienced and well known in the community and have experience working with adults with serious mental illness. Specific project, program or office responsibilities may occur at this level. Training in supervision and management is encouraged.

    Compensation: $46,000 to $64,400

     Essential Duties and Responsibilities

    • *Provides team members with clinical and administrative supervision, training, and assistance with day-to-day problem solving.
    • *Works with Community Behavioral Health Director for hiring purposes to include posting openings, screening applicants, setting up interviews, checking references and working through the Ultipro and Cherwell systems for each applicant.
    • *Assists with the organization and monitoring of team assignments and client care based on client needs, documentation, and treatment plans.
    • *Takes the lead in working with other community facilities that may be providing temporary services to ACT clients to ensure continuity of care and smooth discharge back to the community and ACT Team services.
    • *While working with a caseload of the highest degree of difficulty, demonstrates advanced clinical skills in diagnosis, intervention, formulation and implementation of treatment plan with the client’s input. The Team Leader splits their time between administrative/clinical supervision and direct client care.
    • *Works with the referral team to provide education about the program, assess individuals for the program and manage program admissions.
    • Ensures data collection is completed in a timely, accurate manner.
    • Maintains client clinical record with treatment plan, client progress and termination summary.
    • Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency.
    • Cooperates and collaborates with program area staff, volunteers, and other Agency staff.
    • * Is dependable and punctual regarding scheduling and attendance.
    • Assist with implementing new programming.
    • Abides by all specific program and Agency procedures, policies, and requirements.
    • Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media.
    • Performs other program related duties as assigned.

                                                                                           *DENOTES ESSENTIAL JOB RESPONSIBILTIES

    Click to see benefits and company perks


    • Master’s Degree in Counseling, Social Work, or Marriage & Family Therapy
    • Five years experience, at least 3 years working with adults with Serious Mental Illness
    • Current MH, SW or MFT License required, Certification if applicable
    • Fully/Independently licensed for 3 or more years preferred
    • Valid drivers license/ acceptable driving record


    Leadership- Good managers should be able to lead the employees they manage. Leadership traits include coaching, emotional stability, enthusiasm and self-assurance, Warmth and competence are unique qualities of leadership.

    Communication- Good managers must be able to communicate well, listen effectively and be aware of nonverbal communication. 

    Problem-Solving-Good managers are able to identify and solve problems and take responsibility for problems that arise rather than seeing them as someone else’s responsibility and take an ethical approach to problem-solving. 

    Accountability- A manager with strong accountability qualities will take action and responsibility for their goals and objectives.

    Integrity- Key attributes of a good manager are derivatives of legitimate character and integrity. 

    Initiative and Creativity- Plans work and carries out tasks without detailed instructions; makes constructive suggestions; prepares for problems or opportunities in advance; undertakes additional responsibilities; responds to situations as they arise with minimal supervision; creates novel solutions to problems; evaluates new technology as potential solutions to existing problems.



    (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).

    While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


    (Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).      

    While performing the duties of this job, the employee is not exposed to weather conditions.

    The noise level in the work environment is usually moderate.

    Position Type: Full-time