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  • Behavioral Health Director

    Position Description
    Behavioral Health Director

    The Behavioral Health Director contributes to the fulfillment of the Trivium Life Services mission and vision by leading in the development and management of behavioral health and substance use services. They will be vital to our success and drive future growth.

    As leader of behavioral health and substance use across the state of Idaho, Iowa, and other states as they are added, you will be empowered to do your best to develop the strategy and vision for service roadmaps, establish collaborative relationships with external and internal stakeholders, gather accurate requirements and evaluate service performance, while ensuring compliance with regulatory agencies to enhance our mission around behavioral health and substance use services.

    On a limited basis and when needed, will manage a multi-discipline team, consultation, and manage crisis intervention.

    This position reports directly to the Vice President of Operations. The incumbent works collaboratively with additional Officers, Directors, and Managers in the implementation and management of behavioral health and substance use services.

    Essential Duties
    This position includes, but is not limited to the following essential functions:

    • Ensure that the behavioral health operations, providers, and any subcontractors follow all applicable CARF, federal, state and agency laws, regulations, guidelines, and professional standards.
    • Manages Behavioral Health budget, growth targets and creating and submitting budget requests for the year.
    • Oversees individual markets growth targets, yearly budgets, and innovation.
    • Assists in the development and management of capital and operational budgets in support of strategic plans and goals.
    • Serve as the Behavioral Health expert and leader to Trivium and its clients, as well as state and community stakeholders. Depending on license, may or may not also act as Clinical Leader or perform clinical work.
    • Identify and analyze local market trends, service gaps and the development of mitigation strategies aligned with Trivium strategic priorities.
    • Under the direction of the VP of Operations innovates and pioneers’ new protocols, business models that support services around behavioral health and substance abuse. Leads pilot programs and diffusion of said services in markets to meet company outcomes and goals.
    • Navigate and influence multiple cross-functional teams in a complex, matrix work environment.
    • Responsible for maintaining a system of management reporting for oversight, tracking, and reporting clinical requirements and performance standards established by Trivium and states.
    • Works with Leadership Team on assuring appropriate management practices, maintenance of appropriate staffing levels competency assessment, staff orientation, ongoing education, and development in all areas of behavioral health and substance use.
    • Develops, collects, monitors, and responds to a full range of financial, service and quality indicators in all assigned areas of responsibility and projects.
    • Participates in all safety, security and privacy programs that are mandatory as well as those required and provided by the system.
    • Works with Directors and Support Service departments in risk management and quality to develop systems and quality improvement programs to develop and maintain a culture of accountability, client safety and quality.
    • Supports research and assures evidence-based practices in the delivery of operations and services in assigned areas of responsibility and on various projects, as well as strategic planning.
    • Ensures that all automation and technology is used at Trivium to the fullest potential. Develops guidelines for the safe use of the automation.
    • Promotes Trivium by active membership in community and professional organizations.
    • Represents the respective services assigned in meetings, committees, and in general across the system as requested by Senior Leadership Team.
    • Facilitates introductions & relationship building of CEO and COO to key strategic partners and prospects.
    Indirect responsibilities and /or consultative responsibilities may be assigned from time to time as appropriate to carry out objectives supporting behavioral health and substance abuse services. Incumbent works closely with service lines by providing consultation services and coordination to achieve system objectives.
    Knowledge, Skills and Abilities
    • Builds and develops internal and external relationships, creates partnerships, builds trust, share ideas, and accomplishes work.
    • Develops others to become more effective through strengths, expectations, and coaching.
    • Embraces change and sets goals that align with the company’s vision.
    • Encourages and inspires others through positivity, vision, confidence, challenges, and recognition.
    • Able to gather and evaluate information that leads to smart decisions.
    • Streamline process for maximum efficiencies.
    • Provides clear communication and shares information regularly and concisely.
    • Holds themselves and their team accountable for their performance.
    • Extensive knowledge and experience in developing and oversight of all aspects of an Outpatient Substance Use/Mental Health Treatment facility.
    • Knowledge of psychosocial services, for substance use/behavioral health clients.
    • Must possess strong knowledge of business operations/services.
    • Strong knowledge of applicable laws, regulations, guidelines, and professional standards
    • Strong project management and strategic planning skills.
    • Strong communication skills across various medical and clinical disciplines.
    • Ability to supervise, instruct, and train in designated areas to support Principles of Recovery.
    Physical Demands
    These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Behavioral Health Director’s job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Behavioral Health Director. While performing the responsibilities of the Behavioral Health Director’s job, the employee is required to talk and hear and be fluent in the English language. The employee is often required to sit and use their hands and fingers, to handle or feel and to manipulate keys on a keyboard. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.

    Working Conditions
    Working conditions are normal for an office environment. The noise level in the work environment is usually quiet to moderate. Work may require occasional weekend and/or evening work and the ability to remain on-call and available to provide staff support in event of emergencies.

    The employee must be able to travel between locations in Idaho and Iowa, and occasionally attend seminars which may require overnight stay.

    This position requires the following minimum qualifications to be met:
    • A minimum of a bachelor’s degree in Business, Healthcare, or related field is required, master’s degree preferred (any equivalent combination of education and/or experience will be considered).
    • Preferred but not required Idaho/Iowa licensed behavioral health professional, such as a psychologist, psychiatrist, social worker, psychiatric nurse, marriage and family therapist, or mental health counselor.
      • If not licensed behavioral health professional must have a minimum of 5 years working in the behavioral health, medical or State behavioral health systems.  
    • A minimum of 3 years of progressive experience in Operations, preferably healthcare, with at least 5 years of management experience.
    • 25% travel time will be required.
    Confidentiality Statement
    I acknowledge and understand that I may have access to confidential information, including Protected Health Information (PHI), regarding employees, clients, or the public.  In addition, I acknowledge and understand that I may have access to proprietary or other confidential information or business information belonging to Trivium Life Services.  Therefore, except as required or permitted by law, I agree that I will not:
    • Access or attempt to access data that is unrelated to my job duties at Trivium Life Services.
    • Access or attempt to access Protected Health Information (PHI) beyond my stated authorized HIPAA access level.
    • Use or disclose to any other person, or allow any other person access to, any information related to facility that is proprietary or confidential and/or pertains to employees, students, clients, or the public.  Use or disclosure of information includes, but is not limited to, verbal discussions, FAX transmissions, electronic mail messages, voice mail communication, written documentation, “loaning” computer access codes, and/or another transmission or sharing of data.
    • Use or disclose Protected Health Information (PHI) for use in violation of HIPAA regulations.
    I understand that Trivium Life Services and its employees, clients, or others may suffer irreparable harm by use or disclosure of proprietary or confidential information and that facility may seek legal remedies available to it should such use, or disclosure occur.  Further, I understand that violations of this agreement may result in disciplinary action, up to and including, termination of my employment.

    Statement of Understanding
    I have read and understand the above position description. I assert that I can perform all essential job functions, meet the physical requirements of this position, perform satisfactorily in the stated working conditions, and satisfy the expectation for regular attendance.

    Position Type: Full-time