• Project Director - Certified Community Behavioral Health Clinic (Iowa Behavioral Health)


    At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.

    Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives.  Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships.

    If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team-oriented environment, then Heartland Family Service is the agency for you.


    The Certified Community Behavioral Health Clinic (CCBHC) Project Director will provide direct oversight of all CCBHC standards and guidelines within the Heartland Family Service Iowa Behavioral Health System to ensure compliance.  This position will have supervisory responsibilities in addition to major collaboration and support functions with program directors and staff.    Assignments may entail a wide knowledge base, decision- making, and problem solving.   Very detail oriented, organized and able to meet deadlines, as well as ongoing task prioritization, are necessities. 

    Essential Duties and Responsibilities

    • Provides regular supervision and support for all assigned program staff.
    • Collaborates and leads Program Directors and Staff to maximize efficiency and effectiveness of CCBHC grant funds and to ensure best client care.
    • Assists with human resources responsibilities for hiring purposes to include, screening applicants, setting up interviews, checking references and working through the recruiting and IT systems for each applicant.
    • Hires, supervises, monitors, trains, evaluates and develops program staff. Training includes orientation period and ongoing. 
    • Responsible for project implementation in the Behavioral Health Programs.
    • Participates in agency wide quality improvement teams and workgroups. Guides implementation of any projects, policies, etc. related to CCBHC or that support this project.
    • Monitors and supervises collection of data and analysis as required by CCBHC grant.
    • Completes all required reports for CCBHC grant.
    • Regularly reviews data to ensure project is running according to guidelines and quickly makes project adjustments as needed to ensure compliance and efficiency.
    • Updates, develops, and completes forms for program needs.
    • Monitors and manages deadlines for reports, specific projects and tasks.
    • Coordinates and schedules meetings and organize agendas.
    • Networks with community providers and other agency programs in order to assist clients in accessing needed community resources and to promote Heartland Family Service.
    • Assists Program Directors and Grants Director with research for additional dollars to fund the programs and writing for these grants.
    • Local travel: 25%; all other travel less than 10%.
    • Create, maintain and share as appropriate a dynamic self-care plan.
    • Strive to make connections between the agency and the larger community whenever possible in order to contribute to the agency’s ongoing fundraising and friend-raising efforts.
    • Essential functions of this job are to be performed on company physical work site


    • Master’s Degree in human services, psychology, social work, sociology or a related field preferred.
    • Three or more years’ experience in related field
    • Behavioral Health administrative and supervisory experience preferred
    • Project Management Experience
    • Valid driver’s license/ acceptable driving record


    Business Acumen- Regularly analyzes budget data to identify trends and improve the cost effectiveness of unit processes and practices; gathers and organizes credible data to make a business case for changes and additional resources. 

    Strategic Capabilities-offers advice and creates plans based on analysis of issues and trends, and how these link to the responsibilities, capabilities, and potential of their organization. Scan an ever-changing, complex environment in anticipation of emerging crises and opportunities. Develop well-informed advice and strategies that are sensitive to the various needs of multiple stakeholders and partners, reflect the strategic direction of the department and position the organization for success. 

    Employee Development- Engage people, organizations, and partners in developing goals, executing plans, and delivering results. Mobilize teams, building momentum to get things done by communicating clearly and consistent, investing time and energy to engage the whole organization. Use negotiation skills and adaptability to encourage recognition of joint concerns, collaboration, and to influence the success of outcomes. Follow and lead across boundaries to engage broad-based stakeholders, partners, and customers in a shared agenda and strategy. 

    Emotional Intelligence- A complement to social intelligence, emotional intelligence is our ability to communicate at the emotional level, exhibiting self-awareness, and regulations and be in tune with our own emotions. These are particularly related to leadership “charisma.” 

    Influential/Community Engagement- ability to be a strategic influence.  It involves taking a variety of actions to influence others including establishing credibility or using data to directly persuade or address a person’s issues or concerns.



    (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).

    While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


    (Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).      

    While performing the duties of this job, the employee is not exposed to weather conditions.

    The noise level in the work environment is usually moderate.