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  • Case Coordinator - Integrated Health Home

    We are incredibly proud of the workplace we’ve built. As Heartland Family Service enters an unprecedented phase of growth, we need a reliable, adaptable, and detail-oriented human resources professional to help us take our day-to-day employee operations to the next level so our agency can do its best work strengthening individuals, families, and communities through advocacy, education, counseling, and support services.


    Founded in 1875, our agency has grown over the years to address most of the challenges children, adults, families, and communities face across the lifespan, including substance use, child abuse and neglect, domestic violence/sexual assault, human trafficking, homelessness, juvenile justice, mental health, neighborhood distress, and poverty. Today, we offer 42 programs from 20 locations in east central Nebraska and southwest Iowa. At Heartland Family Service, we are committed to building a culture that values and celebrates diversity in addition to creating a trauma-informed environment.

    Diverse case management responsibilities that include assessments, person-centered care planning, working directly with member to assess holistic health care and social service needs; member strengths, abilities and desires, assisting clients in addressing barriers by utilizing community resources and health related information; coordinating services, resources; working within a team model; and trainings opportunities. Ability to work with a diverse population of clients with co-occurring disorders utilizing evidenced based practices. Encouragement to explore your passions and areas of specialization and explore opportunities to grow within the agency.

    If these things excite you, we want to hear from you!

    Compensation range: between $17.95 and $21.40 per hour (based on years of experience)

    Work Schedule: Monday through Friday, 8:30am-5pm


    You could be perfect for this opportunity if you’ve had at least two years previous related experience and a bachelor’s degree in social work or related field. We are looking for someone who can build strong rapport with diverse groups, and who is exceptionally reliable, organized, detailed-oriented, and takes a trauma informed approach to engaging with clients.  If you have a desire to work in a fast paced, collaborative, team-oriented environment, then Heartland Family Service is the agency for you.


    • Flexibility within work schedule
    • Competitive salary based on experience
    • Flexible Paid Time Off
    • Small team culture and collaboration
    • Investment in continuous employee learning and development
    • Paid four weeks of FMLA and two weeks of caregiver leave
    • Structured support for a dynamic self-care plan that helps you to manage your work/life integration
    • Strengths-based professional development and individualized coaching
    • A trauma-informed culture where you are encouraged and supported to show up to work every day exactly as you are!
    • The knowledge your work is helping to provide hope and healing to people who need it most and changing our communities for the better!

            More information, click here

    If playing a key active role in this journey sounds exciting to you, let’s chat.

          THE SKILL SET

          Within 3 months, you’ll:

    • Complete onboarding program designed to get you up to speed on our business, vision, departments, programming, and team and gain an understanding about how your role fits into Heartland Family Service’s broader organization mission and strategy.
    • Attend new employee orientation training to learn the mission of the organization, how we are doing, where we are going, and our overall agency philosophy.
    • Work with team and manager to understand work expectations and set goals for the first three months in the role
    • Get to know our policies, procedures, and clinical tasks and processes
    • Be introduced to and ramped to use Evolve (electronic health record).
    • Partner with manager to define key success metrics for your role and how to keep track of your progress
    • Weekly supervisions with supervisor.

    3- 6 months, you’ll:

    • Develop full cycle knowledge in leading and supporting core processes independently
    • Develop a case load
    • Continue to learn about programs across the agency
    • Network with partner agencies and others in the community
    • Increase knowledge of skills, theory, and practice

    6 -12 months onwards, you’ll:

    • Increase of training opportunities
    • Identification of goals to build areas of specialization and passion


    Sign up to stay in touch, we’ll let you know when we have new positions on the team.

    Position Type: Full-time


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