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  • Office Manager

    Posted: 07/25/2022

    Committed to customized, precise, and dependable services
     
     
    Office Manager
     
    The Office Manager directs, administers, and manages all aspects of office operations and works closely with the Operations Manager regarding all aspects of the warehouse operation. Supervises the office staff.  Provides a high level of customer service.
     
    KEY DUTIES AND RESPONSIBILITIES

    • Manage, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and consistency.
    • Resolve day-to-day customer service issues.
    • Work with Warehouse Manager to ensure consistent, efficient shipping and receiving measurables.
    • Handle record management for bill of ladings, invoicing, and accounting credits.
    • Handle payroll, oversee bookkeeping and office administration, including personnel files.
     
    MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)
    • Excellent interpersonal and communication skills with the ability to interact with all levels of the organization.
    • Experience working with Warehouse Management Systems (WMS).
    • Proficient computer skills, including Microsoft Office Suite.
    • Excellent organizational skills, including the ability to multi-task and prioritize work.
    • Strong conflict management skills, including those involving sensitive and complex matters.
    • Ability to work a flexible work schedule and shifts, including evenings and weekends if needed.
    • Assures that customer accounts receive prompt, efficient service from the office and warehouse staff.
     
     
    Benefits

    IceCap provides an excellent benefit package with competitive pay, health insurance, 401K, PTO, and more.
     
     
     
     
    IceCap is an Equal Employment Opportunity Employer

     

    Position Type: Full-time

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